Asda Glenrothes Superstore

Reviews about Asda Glenrothes Superstore

• 1 / 5

  By St Kenneths Parish
  As I had a bit of time before a late start at work I decided to get messages for our Open Door Meals whereby we at St Kenneth's provide a hot 3 course meal and a small bag of messages for those who are homeless or in need. So having got to the store at around 6am got my trolley load of messages and went to check out. As I couldn't see anyone on a till I asked a staff member if someone could check me out only to be told that there is no one on the tills until 8am she thought. This staff member suggested I try Customer Service, which I did only to be told that I would have to use the self scan! I had an overflowing trolley and basically said you have to be joking but no she wasn't. So, I said to her, can you show me how to put multiples through and she said that I wouldn't be able to do that myself. I then said, well I'll just have to leave everything then so she said she would help but would have to serve at Customer Services if anyone needed her. I said ok then to which she replied, more than once, that she finished at 7! Anyway we proceeded to the self scan and were getting on not too bad when she said she had to go as it was about 7 and she had things to do. I then started to self scan the rest of the trolley and soon the beeper went saying I had to wait for help........I waited..... and waited...... eventually just as I was about to give up and walk out a staff member came pressed a button and walked away, again the beeper went...... she pressed the button again.... again it went off, then she said it was probably the weight which was on the self scan. In a slightly disgruntled mood by this time decided I would check out what had already been put through, pack it back into the trolley and then put the rest through (£80 odd pounds later!). Another staff member approached me and asked if I needed help, I said no as 2 staff members had already walked away from me and I could manage! The previous staff member must have heard this and came back and stayed with me until the rest of my shopping was put through. I suggest it is made known that there is no one on the tills until 8am! Disgruntled shopper who usually buys shopping at Asda for this group on a regular basis.......
  March 05, 2017
• 5 / 5

  By Siobhan Swanston
  Kinda like going to a disco when doing the shopping, which adds a bit if fun to the shopping experience ☺ the cafe is pretty good most of the time, I am a regular at the cafe as its fairly priced and convenient
  February 25, 2017
• 2 / 5

  By John Foster
  2 pasta dishes ordered both with little sauce and water in the bottom of the dishes. Service quick although messed up the order. Far to expensive for what you get,will be a long time till I return to the Kirkcaldy branch.
  January 08, 2017
• 4 / 5

  By Eileen Lyons
  I Also hate the new layout of the Store. Leave things alone. The bread has got dizzy.
  
  I do wonder why the Store does not sell 7 litre compostable bags for food waste caddies provided by Fife Council. The 5 litre bags are way too small, and the 25 litre bags are ridiculously huge. Common sense out the window.
  July 14, 2016